Frequently Asked Questions
Are you a factory?
Yes, we are a manufacturer and own our factory. We produce products by ourselves with a team of over 200 employees, including 150 skillful workers.
What information should I provide for custom orders?
To get an accurate quote, please provide details such as size, material, thickness, quantity, and your design file or idea.
What are your payment terms?
Our standard payment terms are a 30% deposit via TT, with the 70% balance payment due before shipping. This may vary depending on the total amount; please consult with our service team for details.
How can I get a sample?
Before the first order, please cover the sample cost and express fee. The cost depends on the product specifications. Some samples are available for free.
What is your typical delivery time?
Our delivery time is usually 15-20 days, depending on the quantity and specifications of the products. We are committed to meeting the shipping time we confirm.