Frequently Asked Questions
What is the craft of your product?
We mainly supply machine-made products, with only a small portion of the range being handmade.
Can I add a logo and customize the size and colors?
Yes, all products can be customized with your logo. Customized sizes and colors are also acceptable. We can provide color swatches for reference, and select products can be dyed to match specific Pantone colors.
Can I visit your showroom before placing an order?
Yes, you are welcome to visit our facility. We can arrange pick-up services to ensure a smooth visit for you.
Do you offer samples for quality checking?
Yes, we provide 1-2 pieces of free samples for you to verify the quality.
Do you have your own design team? Is the design service free?
Yes, we have our own in-house design team. Design services are provided free of charge for our existing customers.
What payment terms do you offer?
For new customers, our standard policy requires 100% payment before production begins.
Fren Fashion
