Company Profile
We are a professional cross-border foreign trade luggage enterprise that integrates design, production, and sales. The company has been deeply involved in the luggage industry for many years, focusing on providing high-quality and diversified luggage products and customized services to global customers. At present, our products are exported to more than ten countries including the United States, the United Kingdom, France, Italy, Singapore, Germany, Russia, Vietnam, Spain, etc. With excellent craftsmanship and flexible service models, we have won wide trust from customers at home and abroad.
Core Products and Services
Our main products cover a full range of luggage and bags, including sports travel bags, canvas bags, drawstring bags, makeup bags, fashion bags, etc. We support:
- Sample processing: Accurate customer samples to ensure consistency between craftsmanship and quality.
- Drawing based processing: Customize production according to customer design drawings and provide professional optimization suggestions.
- Contract labor and materials: One-stop service from material selection to finished products, reducing customer supply chain management costs.
- Production capacity: 2 production lines, equipped with 45 production machines.
- Quality inspection: Traceable raw materials, full inspection of products, and all production lines equipped with quality inspection personnel (total of 2).
- R&D capability: Customized on demand options, light customization, sample processing, graphic processing (300 new product releases last year).
- R&D Team: 5 R&D Engineers (education level: 2 technical schools, 3 high school).
Frequently Asked Questions
Q
What is the minimum order quantity (MOQ) supported?
We support flexible order models, with a MOQ of 100 for regular products and 300 for custom design orders. Small batch trial order customers can apply for special policies. Please contact our business team for evaluation.
Q
How long does the design process for customized luggage take?
The standard process is: requirement communication (1-3 days) → design draft confirmation (3-5 days) → sampling (7-10 days) → mass production (30-45 days). Urgent services can be compressed to be completed within 20 days.
Q
Can you provide environmentally friendly material options?
Yes! We provide environmentally friendly materials such as organic cotton, recycled polyester, and biodegradable PU, which comply with EU REACH, US CPSC, and other standards. Relevant testing reports can be provided with the goods.
Q
How long is the production cycle?
Regular orders take 30-45 days, depending on process complexity and order quantity. It is recommended to book production capacity 60 days in advance before the peak season.
Q
How to ensure that product quality meets requirements?
We implement triple quality inspection: 1. Raw material storage inspection; 2. Sampling inspection during the production process; 3. Full inspection before shipment + third-party inspection (optional).
Q
What should I do if I discover quality issues after receiving the goods?
Please provide feedback and photo/video evidence within 7 days after receipt. We promise: Minor flaws: compensation for repair costs or discounts on the next order; Batch issues: Free rework or replacement, and we will bear the secondary shipping cost.